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No. Please use the website to order for delivery by courier, or our “Click and Collect” service.
Contact us on chat or email to verify we have received your order.
The system won’t allow for out of stock purchases however any issues feel free to contact us on chat.
Stock moves very fast so times items will be display temporarily out of stock
No, sorry we cannot, if you want the items, we suggest you place an order, this will allocate the stock to you.
Yes!!! please contact us via chat or email, we can facilitate wholesale orders.
Click forgot password on login screen. If you experience any issues, contact us via chat
No problem we can help you out contact us via chat
No, prices fluctuate. the rare occasions we do have a sale it will always be a genuine one.
We only have an online presence, so we are open 24hrs a day however we try to man our online chat 12 hours a day.
You can cancel your order when you log in if it hasn’t already been shipped.
Contact us via chat immediately so we can help rectify the situation, you will need to send us images to help us understand what went wrong, the faster you do this the quicker we can act.
Contact us via chat immediately so we can help rectify the situation, the faster you do this the quicker we can act.
Refunds can take up to 72hrs but of often processed faster than that. It depends on the time and day of week vs public holidays etc when the refund request was made. However, we will always stive to expedite this matter for you.
Ireland, UK and EU.
They are dispatched for next day delivery if ordered before 3pm. Any order after that will be sent the following day.
£5 for delivery in Northern Ireland up to 30kg. €7 for delivery to ROI up to 30kg.
Yes 100% discreet as standard.
The packaging inside the discreet outer packaging will be as produced from the manufacturer.
Orders are marked as dispatch with tracking details attached, you will receive an email with this information.
Yes, tracking information is included once your item has been dispatched, you will receive an email with this information.
If placed before 3pm you should get it the very next working day, once shipped its out of our hands but we have provided tracking for all order.
Check tracking, if you still having issues contact us via chat so we can assist you in this matter.
That is really up to the courier and the size of the item but with tracking you can easily workout how best to get your parcel. Often it will be left outside with a note but sometimes they reattempt delivery the next day either way they left a note and update the tracking information.
Very secure, we have purpose-built packaging and use a trusted courier service.
If placed before 3pm you should get it the very next working day, once shipped its out of our hands but we have provided tracking for all order. Orders into Mainland EU can take longer but the tracking information is visible from the start to end destination.
We only accept bank transfers at the moment. The reference should always be your order number so that only thing that will appear is an order number. We are working on accepting payments online, please be patient.
Bank Transfer only but working on online payments
Very secure you control it fully; you send the money from your bank to ours.
Please use the website to place all orders.
No, but occasionally some seed companies offer promotional MIX packets. Please contact via chat or email to find out more.
We do not accept ANY returns. Most of our products are sold as souvenirs. We will replace anything damaged in transit.
Yes, we ship to PO Boxes and Parcel Motels